SaintCad

Changing the profile picture

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I'm trying to load up a profile picture.  It is 200px x 200px, 10.8kB and in jpg format.  The CP won't upload it but it doesn't give me an error.

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I've had the same issue.  I just kept trying other photos until something took. Try something smaller; that worked for me.

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I'm trying to load up a profile picture.  It is 200px x 200px, 10.8kB and in jpg format. 

 

That should work as it's about the same size as mine.

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Someone else told me off line that he was having a problem with the photo upload, but I thought it was an isolated issue. I'll open a ticket with tech support and see if it is a known bug.

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I did write to tech support and got the following reply "Hello, this is a current bug in a recent security patch, we should have a fix for this on Monday, we're sorry for the trouble."

I'd recommend waiting until Tuesday or later to update your photo.

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I'd recommend waiting until Tuesday or later to update your photo.

 

Thanks.

 

My own mother (she's 96 years old) no longer recognizes me.

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The forum tech support had indicated that there is a bug, but apparenly have not fixed it yet. I haven't gotten a response letting me know that it is fixed. I am afraid we don't have any control over the software bugs :(

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Obviously Mr. Cad was able to add a profile picture but he didn't indicate which method he used.

 

So I just checked and upload still doesn't work but import still does.

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