Our organization follows a similar custom and the officers of the assembly try to curb comments and feedback from the membership to just that: comments. Since the voices come from the membership community, often what some of us members will do is distill some of the comments/concerns/feedback into actionable questions and then present them as motions in the following meeting.
In my humble opinion, in the ideal world, the board members would take note of any substantive and actionable comments/concerns/feedback from the membership during the Good of the Order and then prepare new motions for consideration if they were aligned with the "[B]est interests of the corporation" per our bylaws. By substantive I mean items of real value or concern to the corporation. For example, we had a member "comment" that some of the community maintenance staff were hanging out and smoking on properties that were not occupied during the weekdays without permission.
Ultimately, it is the responsibility of the members to know how and where to communicate their feedback to the board in order to get the best results for everyone. We find that the majority of our community members shy away from parliamentary procedure and just save their comments for the Good of the Order where they are part of the crowd and not so much an individual, hoping to invoke the change they desire.
This may work for you as well unless your organization's rules or applicable law provide otherwise.
